Website and Communication
SMS and Call Consent
- Effective date
- January 1, 2026
- Last updated
- October 22, 2026
- Version
- 1.0
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Plain-language summary
- Checking the box lets us call, text, and email you about your estimate and project.
- Message and data rates may apply.
- Reply STOP to stop texts, HELP for help.
- You do not have to agree to texts or calls to get an estimate. You can call us at (216) 245-2341 instead.
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Full text
When you submit a form with the contact box checked, you agree that Fathom Flooring may contact you by phone call, text message, and email at the number and address you provide, about your estimate, appointment, and project.
Messages are operational: appointment confirmations, reminders, crew arrival updates, and follow-up about your project.
Link to this sectionMessage frequency varies and depends on your project; most customers receive fewer than 10 messages per project. Message and data rates may apply, depending on your carrier plan.
Link to this sectionReply STOP to any text message to stop texts. Reply HELP for help, or contact us at Engage@fathomflooring.com or (216) 245-2341.
You can ask us to stop calling or emailing at any time by the same methods.
Link to this sectionYou do not have to agree to calls or texts to get an estimate or to buy anything from us. Call (216) 245-2341 and we will book your estimate by phone instead.
Link to this sectionCalls may be recorded for quality and training.
Link to this section