Legal Center
Everything we put in writing
Every agreement, warranty, policy, and consent we use, each one opening with a plain-language summary before the full text.
Your Project
Residential Installation Agreement Terms
The terms that govern a residential flooring installation performed by Fathom Flooring, LLC.
v1.0 · Updated January 1, 2026 · Effective January 1, 2026
Your Right to Cancel
Your three business day right to cancel a sale made in your home under Ohio's Home Solicitation Sales Act.
v1.0 · Updated January 1, 2026 · Effective January 1, 2026
Lifetime Installation Warranty
Limited workmanship coverage on the installation Fathom performs, for as long as the original purchaser owns the home.
v1.0 · Updated January 1, 2026 · Effective January 1, 2026
Done Means Done Guarantee
The four promises Fathom makes on every project, what each one means, and how to invoke it.
v1.0 · Updated January 1, 2026 · Effective January 1, 2026
Manufacturer Warranties
How product warranties work, who provides them, and what Fathom does to help with a claim.
v1.0 · Updated January 1, 2026 · Effective January 1, 2026
Paying
Pricing and Estimates
How the free in-home estimate works, how long it stands, and how promotions are handled.
v1.0 · Updated January 1, 2026 · Effective January 1, 2026
Financing Disclosures
How monthly payment options work, who provides them, and what is disclosed at your estimate.
v1.0 · Updated January 1, 2026 · Effective January 1, 2026
Website and Communication
Website Terms of Use
The terms that apply when you use fathomflooring.com and the tools on it.
v1.0 · Updated January 1, 2026 · Effective January 1, 2026
Privacy Policy
What Fathom collects, how it is used, who sees it, and the choices you have.
v1.0 · Updated October 22, 2026 · Effective January 1, 2026
SMS and Call Consent
What you agree to when you check the contact box, and how to stop messages.
v1.0 · Updated October 22, 2026 · Effective January 1, 2026
Cookie Notice
The cookies this site uses and how to control them.
v1.0 · Updated October 22, 2026 · Effective January 1, 2026
Accessibility Statement
Our commitment to an accessible site and how to report a barrier you run into.
v1.0 · Updated January 1, 2026 · Effective January 1, 2026
Working With Us
Crew Partner Terms
The terms that apply to independent installation crews who take work from Fathom.
v1.0 · Updated January 1, 2026 · Effective January 1, 2026
Photo and Testimonial Release
What you agree to if you let Fathom show photographs of your project or quote what you said.
v1.0 · Updated January 1, 2026 · Effective January 1, 2026
Company
Company Information
Who Fathom Flooring, LLC is, where we operate, and how to reach us.
v1.0 · Updated January 1, 2026 · Effective January 1, 2026
Trademark and Copyright Notice
Ownership of the Fathom name, marks, and site content.
v1.0 · Updated January 1, 2026 · Effective January 1, 2026
Changes to These Terms
How these documents are updated, versioned, and communicated.
v1.0 · Updated January 1, 2026 · Effective January 1, 2026