Your Project
Your Right to Cancel
- Effective date
- January 1, 2026
- Last updated
- January 1, 2026
- Version
- 1.0
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Plain-language summary
- Because we sell in your home, you may cancel within three business days.
- Cancel by email, certified mail, or hand delivery to the address in your agreement.
- Refunds are issued within 10 business days of receiving your notice.
- The same notice and cancellation form are provided with your paperwork at signing.
This summary is here to be readable. The full text below is what applies.
Full text
Ohio's Home Solicitation Sales Act gives buyers three business days to cancel a sale made at their home. Because every Fathom estimate is written in your home, this right applies to your agreement.
The cancellation period runs from the date you sign. A copy of the required notice is provided with your paperwork at signing.
Link to this section"You, the buyer, may cancel this transaction at any time prior to midnight of the third business day after the date of this transaction. See the attached notice of cancellation form for an explanation of this right."
Link to this sectionNOTICE OF CANCELLATION
Date of transaction: ______________________
"YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR OBLIGATION, WITHIN THREE BUSINESS DAYS FROM THE ABOVE DATE. IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS MADE BY YOU UNDER THE CONTRACT OR SALE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU WILL BE RETURNED WITHIN TEN BUSINESS DAYS FOLLOWING RECEIPT BY THE SELLER OF YOUR CANCELLATION NOTICE, AND ANY SECURITY INTEREST ARISING OUT OF THE TRANSACTION WILL BE CANCELLED. IF YOU CANCEL, YOU MUST MAKE AVAILABLE TO THE SELLER AT YOUR RESIDENCE, IN SUBSTANTIALLY AS GOOD CONDITION AS WHEN RECEIVED, ANY GOODS DELIVERED TO YOU UNDER THIS CONTRACT OR SALE, OR YOU MAY, IF YOU WISH, COMPLY WITH THE INSTRUCTIONS OF THE SELLER REGARDING THE RETURN SHIPMENT OF THE GOODS AT THE SELLER'S EXPENSE AND RISK. IF YOU DO MAKE THE GOODS AVAILABLE TO THE SELLER AND THE SELLER DOES NOT PICK THEM UP WITHIN TWENTY DAYS OF THE DATE OF YOUR NOTICE OF CANCELLATION, YOU MAY RETAIN OR DISPOSE OF THE GOODS WITHOUT ANY FURTHER OBLIGATION. IF YOU FAIL TO MAKE THE GOODS AVAILABLE TO THE SELLER, OR IF YOU AGREE TO RETURN THE GOODS TO THE SELLER AND FAIL TO DO SO, THEN YOU REMAIN LIABLE FOR PERFORMANCE OF ALL OBLIGATIONS UNDER THE CONTRACT."
"TO CANCEL THIS TRANSACTION, MAIL OR DELIVER A SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE, OR ANY OTHER WRITTEN NOTICE, TO FATHOM FLOORING, LLC AT THE ADDRESS IN YOUR AGREEMENT, OR BY EMAIL TO ENGAGE@FATHOMFLOORING.COM, NOT LATER THAN MIDNIGHT OF THE THIRD BUSINESS DAY FOLLOWING THE DATE OF THE TRANSACTION."
I HEREBY CANCEL THIS TRANSACTION. Date: ______________ Buyer's signature: ______________________
Link to this sectionSend written notice that you are cancelling. You can email Engage@fathomflooring.com, send certified mail to the address printed on your agreement, or hand deliver the signed cancellation form to that address.
Written notice sent within the three business day window is effective when sent, not when we read it. Keep your proof of sending.
Link to this sectionAny deposit or payment you made is returned within ten business days of a timely cancellation.
Link to this sectionCancellation after the window is handled under the cancellation section of the Residential Installation Agreement Terms, including any cost of special-order material already ordered.
Link to this section